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One of Asia Pacific’s top innovative and most influential user experience agencies. People first. Design later.

Creative Spaces Responsive Website Application

"Excited to introduce a raft of new features and a whole new design"

Creative Spaces


Creative Spaces approached Carter Digital to assist in realising the next generation of their site - a program that underwrites cultural production by brokering, letting, subletting and developing affordable space for creative industries. The new site needed to reflect the recent brand refresh by Studio Racket and the national nature of the program which is no longer strictly Victoria focused.


The new site needed to allow users to search through a database of over 2,000 varied spaces developed over the past four years. It had to deliver search results in a friendly and efficient manner to users as well as permitting them to list and manage their own spaces. Typical visitors look at a particular space a number of times before engaging the owner, we had to ensure they could bookmark spaces they were interested in, conveniently revisit these and easily share with others. With the key audience being the creative industry, the site needed to be highly visual with a focus on space images and artists.

As the program has expanded into development and management, Creative Spaces needed a more efficient way to manage and administer the content and running of the site.


A responsive design meant that users could search for spaces regardless of context and device. For users accessing the site from a mobile device, the homepage displays relevant information via geo-location.  Google Maps was employed to provide context for users searching for a space, as well as making it easy for those uploading a space to pinpoint the exact location on a map by only entering the address.

We repurposed the existing database and added new features that focused on improving reporting and search history. This was to increase the organisation's understanding of their users behaviour which will be used to help inform future improvements and offerings for Creative Spaces. Because this bespoke solution was required and we needed to retain the existing database, we chose the Laravel PHP framework which enabled us complete flexibility in building the site.


  • Functionality Modelling
  • User Experience (UX)
  • Information Architecture (IA)
  • UI Design Rollout
  • Responsive Design
  • Web Development
  • CMS Integration
  • Acceptance Testing
  • Email Marketing


Studio Racket 




Who are Carter?

Principals, James Noble & Paul Beardsell, are regarded as industry leaders in user experience solutions. At Carter we design beautiful user experiences to enhance digital products and service offerings. We use visual design cues to tell stories. Our approach derives an understanding of your business, its identity, and creative strategy.

Digital experiences are only as good as the technology driving them. Carter innovate with ever changing internet ready devices, pushing digital innovation to further enhance online user experiences.

At Carter we understand client goals, which enables us to identify the right creative strategy and direction that engages your target audience with your product or service offering. Be it online strategy, web site design or application development; we come well-dressed for all digital storytelling.

A carbon neutral studio

Carter's fine folk sit at recycled timber desks, type on keyboards powered by rechargeable batteries, walk on carpet made from recycled tyres and plastic bags. They breathe air created by an in-office garden and drink tea heated by an environmentally-friendly kettle. These ‘Digital HTTPsters’ hold meetings within a den of recycled paper accordion walls that weave throughout the studio.

When it’s time to leave, the crew grab their bags from upcycled lockers that once lived at a nearby AFL Club. They flick the switch on low-energy lights powered by 100% carbon-offset energy. Journeying home, they walk, ride and catch public transport.

Principal, James Noble, hand-crafted the furniture from recycled timber, layered and sealed using biodegradable glue. Now that’s commitment. 

UX Melbourne website design and development
Digital strategies and UX creative solutions.
Award winning UX agency in Melbourne
Think of creative user experience as ergonomics for your eyeballs.

Our Services

Speaking 19 languages and hailing from 11 countries, we produce the highest possible user experience for your business and target audience. Our creative thinking and innovation enables us to solve complex problems and provide effective global digital solutions.


- Your Vision -

It all starts with a discovery session where we will chat about your vision, requirements and expectations for your digital presence.

  • User experience (UX) recommendations
  • Technical and Information architecture (IA)
  • Digital marketing strategy
  • Content strategy
  • Customer experience 
  • Competitor research and analysis


- It's Alive -

Translating your creative ideas into workable concepts, crafting the user experience, building strong, lasting solutions.

  • Creative direction
  • Information architecture
  • Digital strategy
  • Service Design
  • Wireframing & user experience
  • Concept design


- Lift Off -

We architect and develop, optimise the experience, test and launch. We then analyse, act on results and offer ongoing support.

  • eCommerce development
  • Third party API intergration
  • Search engine optimisation
  • Data & Analytics
  • Social media integration
  • 1 on 1 Training

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