Awarded Asia Pacific’s top innovative and most influential independent experience agency has joined Global Human Experience Studio WONGDOODY!

Improve productivity via considered user experience

Carter surpassed expectations with a clean and crisp design

Conor O’Leary - Director Services


ViewPro specialises in creating digital solutions that empower Construction organisations to improve productivity through analytical data reporting and automated project controls. Giving time back to the actual projects for the Engineers and Managers.  


Engineers and managers who work on the ground rarely have an overall view of their progress and the health of the tools they work with. When they do, it's usually in the form of pen and paper. Our challenge was to create a series of web applications for an audience who were deemed ‘technology impaired’ and that would enable engineers to be able to track and complete their work from a site in a seamless manner. These reports would later be reviewed by managers & engineers across a variety of devices in multiple formats.

Our challenge was to build a product that could be used by anyone anywhere.



Carter and ViewPro’s journey began with a view to understanding how the Engineers working in the “London tunnel redevelopment’ operate and
the issues that arise from relying on pen and paper to compile complex progress reports. Through extensive research, we were able to create a seamless experience that ensured a clean interface that would remain visible and accessible in the user's natural environment, anywhere from a rainy excavation site to deep below sea level.

Translating these designs into web-based applications that allow the user to be able to digitally compile and review their report within one screen. The result is an online application & API that allow users to complete this report anywhere in the world.



Driving over 2 million Member Experiences — RACV

Establishing the world’s first 'Legal Operating System' — Legal Gateway

Digital Property Management, Settlement & e-Conveyancing — Pexa

O'Brien Group Arena

Who are Carter?

Principals, James Noble & Paul Beardsell, are leaders in experience design.

We put people ahead of everything else, meaning our solutions transform the way customers interact with businesses in a rapidly changing digital world.

As on of Australia’s largest independent experience design agency, we select the right technology to deliver the right digital outcome to surprise and delight the people using them. This enables our partners to exceed their customers’ needs and grow their connection with them.

We have achieved sustained success in a world where technology, expectations and customer behaviour is constantly evolving. Our solutions constantly adapt to meet new trends and ensure our products remain vital.

We have won numerous accolades and awards on behalf of our clients since 2005 as acknowledgement of the consistent results we deliver.

Diverse Experise

Our fine folk sit at recycled timber desks, type on keyboards powered by rechargeable batteries, walk on carpet made from recycled tyres and plastic bags. They breathe air created by an in-office garden and drink tea heated by an environmentally-friendly kettle.

Carter is full service experience design agency that knows organisations are subject to all sorts of variables. We not only experienced, but big enough to respond to changing requirements by re-deploying resources as required.

We are an inclusive agency. While all based in Australia, we speak 19 languages and are a global team hailing from countries including Japan, China, Indonesia, Thailand, Iraq, New Zealand, India, Russia, France, Germany, United Kingdom and Ireland. This expanse of experience allows for creative thinking and a true user-first approach, allowing us to solve complex problems and deliver simple real-life solutions daily.

Principal, James Noble, hand-crafted the fitout and furniture from recycled timber, layered and sealed using biodegradable glue. Now that’s commitment. 

UX Melbourne website design and development
Digital strategies and UX creative solutions.
Award winning UX agency in Melbourne
Think of creative user experience as ergonomics for your eyeballs.

Our Services

Speaking 19 languages and hailing from 11 countries, we produce the highest possible user experience for your business and target audience. Our creative thinking and innovation enables us to solve complex problems and provide effective global digital solutions.


- Your Vision -

It all starts with a discovery session where we will chat about your vision, requirements and expectations for your digital presence.

  • User experience (UX) recommendations
  • Technical and Information architecture (IA)
  • Digital marketing strategy
  • Content strategy
  • Customer experience 
  • Competitor research and analysis


- It's Alive -

Translating your creative ideas into workable concepts, crafting the user experience, building strong, lasting solutions.

  • Creative direction
  • Information architecture
  • Digital strategy
  • Service Design
  • Wireframing & user experience
  • Concept design


- Lift Off -

We architect and develop, optimise the experience, test and launch. We then analyse, act on results and offer ongoing support.

  • Commerce development
  • Third party API intergration
  • Search engine optimisation
  • Data & Analytics
  • Social media integration
  • 1 on 1 Training

Want to get started?

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