Awarded Asia Pacific’s top innovative and most influential independent experience agency has joined Global Human Experience Studio WONGDOODY!

Leading the Victorian start-up community


LaunchVic is Victoria’s startup agency. Its role is to oversee the development of the state's startup ecosystem by supporting startups and investors to sustainably grow and ultimately boost the Victorian economy. They run funding programs and events that will increase the success of Victorian founders and investors so there is a greater pool of diverse founders with big ideas and the potential for global reach along with a strong investor community.

We needed to build on this success and redefine their presence throughout Australia and international audiences as the number one destination for start-ups, entrepreneurs, and investors. One of our biggest factors to solve was surrounding the site attracting the key audiences and segmenting content appropriately to maximise retention.


First, we clearly defined their role in the community: A conduit between start-ups and investors. This involved facilitating workshops, documenting events and programs offered. Through communicating and educating the market on important roles that they are the community, and differentiating each demographic and audience from competitors in that industry.

Due to the fluidity of the community and the challenge of keeping up with such a fast-paced industry, keeping our meetings and workshops regular, and running the project using 'wagile' methodologies was key to the success of the project. Key team members and stakeholders contributed via video conferencing, emails and phone calls to keep the project moving at a fast and effective pace.


The outcome of all this data, insight and audience verticals needed to be flexible and changeable, and highlight the programs of work that are facilitated. We wanted to ensure that users felt motivated and had good reason to revisit, ensuring valuable content such as updates, and dynamic content regularly evolved to give a true ‘real-time’ barometer of the current trends. By collating content, and creating tools, and resources accessible for all users. The result was a truly unique, bespoke digital solution to the ecosystem, which focuses on audience needs and experience, clearly communicating the services offered and brand messaging.



Helping an Australian start-up revolutionise global education — Verso

Refreshing a Melbourne Educational Institution for the modern world — Mentone Grammer

Responsive Website Design — The Royal Women’s Hospital Melbourne

Changing the way we design our communities — Heart Foundation

Easy to access funding information
Brand integration
Modular styleguide
Easy to use CMS
Responsive mobile design

Who are Carter?

Principals, James Noble & Paul Beardsell, are leaders in experience design.

We put people ahead of everything else, meaning our solutions transform the way customers interact with businesses in a rapidly changing digital world.

As on of Australia’s largest independent experience design agency, we select the right technology to deliver the right digital outcome to surprise and delight the people using them. This enables our partners to exceed their customers’ needs and grow their connection with them.

We have achieved sustained success in a world where technology, expectations and customer behaviour is constantly evolving. Our solutions constantly adapt to meet new trends and ensure our products remain vital.

We have won numerous accolades and awards on behalf of our clients since 2005 as acknowledgement of the consistent results we deliver.

Diverse Experise

Our fine folk sit at recycled timber desks, type on keyboards powered by rechargeable batteries, walk on carpet made from recycled tyres and plastic bags. They breathe air created by an in-office garden and drink tea heated by an environmentally-friendly kettle.

Carter is full service experience design agency that knows organisations are subject to all sorts of variables. We not only experienced, but big enough to respond to changing requirements by re-deploying resources as required.

We are an inclusive agency. While all based in Australia, we speak 19 languages and are a global team hailing from countries including Japan, China, Indonesia, Thailand, Iraq, New Zealand, India, Russia, France, Germany, United Kingdom and Ireland. This expanse of experience allows for creative thinking and a true user-first approach, allowing us to solve complex problems and deliver simple real-life solutions daily.

Principal, James Noble, hand-crafted the fitout and furniture from recycled timber, layered and sealed using biodegradable glue. Now that’s commitment. 

UX Melbourne website design and development
Digital strategies and UX creative solutions.
Award winning UX agency in Melbourne
Think of creative user experience as ergonomics for your eyeballs.

Our Services

Speaking 19 languages and hailing from 11 countries, we produce the highest possible user experience for your business and target audience. Our creative thinking and innovation enables us to solve complex problems and provide effective global digital solutions.


- Your Vision -

It all starts with a discovery session where we will chat about your vision, requirements and expectations for your digital presence.

  • User experience (UX) recommendations
  • Technical and Information architecture (IA)
  • Digital marketing strategy
  • Content strategy
  • Customer experience 
  • Competitor research and analysis


- It's Alive -

Translating your creative ideas into workable concepts, crafting the user experience, building strong, lasting solutions.

  • Creative direction
  • Information architecture
  • Digital strategy
  • Service Design
  • Wireframing & user experience
  • Concept design


- Lift Off -

We architect and develop, optimise the experience, test and launch. We then analyse, act on results and offer ongoing support.

  • Commerce development
  • Third party API intergration
  • Search engine optimisation
  • Data & Analytics
  • Social media integration
  • 1 on 1 Training

Want to get started?

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