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One of Asia Pacific’s top innovative and most influential experience design agencies. People first. Design later.

O’Brien Group Arena

OVERVIEW

A new digital presence, the O’Brien Group Arena is the Southern Hemispheres Premier Ice Sports and Entertainment venue. Managed by O’Brien Group, Australasia's largest privately owned Hospitality and Leisure company Carter was engaged to design and develop a responsive website for the arena.


CHALLENGE

With a variety of audiences arriving at the site with different needs, O’Brien Group Arena and Carter Digital had a challenge to tackle. The new digital presence required structured information architecture to increase online transactions. With varying functionality, including an online interactive calendar, we were able to showcases daily activities and specific times lots. The calendar needed to be updated frequently and had to work across a responsive design to cater for the high mobile visitations.


SOLUTION

To ensure we had a perpetual cycle, the project was delivered in two phases; Implementation of a completely revised information architecture, breaking down content structure and introducing a new sitemap structure, and ux approach. Utilising a specific calls-to-action through the user interface design, we created a responsive site with a fully integrated open source CMS. The new digital presence reflects the needs and expectations of the different users and a content management system that allows the site administrators to frequently update events and daily activities.

The second phased focused on the rebrand rollout. The responsive site took on the new look and feel of the O’Brien Group Arena rebrand, with both small and more pronounced design decisions.

 

PLATFORM

RELATED

Driving over 2 million Member Experiences — RACV

Establishing the world’s first 'Legal Operating System' — Legal Gateway

Digital Property Management, Settlement & e-Conveyancing — Pexa

Improve productivity via considered user experience — ViewPro

Mobile first UX approach, Responsive Website Design
information architecture to increase online transactions

Who are Carter?

Principals, James Noble & Paul Beardsell, are regarded as industry leaders in user experience solutions. At Carter we design beautiful user experiences to enhance digital products and service offerings. We use visual design cues to tell stories. Our approach derives an understanding of your business, its identity, and creative strategy.

Digital experiences are only as good as the technology driving them. Carter innovate with ever changing internet ready devices, pushing digital innovation to further enhance online user experiences.

At Carter we understand client goals, which enables us to identify the right creative strategy and direction that engages your target audience with your product or service offering. Be it online strategy, web site design or application development; we come well-dressed for all digital storytelling.

A carbon neutral studio

Carter's fine folk sit at recycled timber desks, type on keyboards powered by rechargeable batteries, walk on carpet made from recycled tyres and plastic bags. They breathe air created by an in-office garden and drink tea heated by an environmentally-friendly kettle. These ‘Digital HTTPsters’ hold meetings within a den of recycled paper accordion walls that weave throughout the studio.

When it’s time to leave, the crew grab their bags from upcycled lockers that once lived at a nearby AFL Club. They flick the switch on low-energy lights powered by 100% wind sourced energy. Journeying home, they walk, ride and catch public transport.

Principal, James Noble, hand-crafted the furniture from recycled timber, layered and sealed using biodegradable glue. Now that’s commitment. 


UX Melbourne website design and development
Digital strategies and UX creative solutions.
Award winning UX agency in Melbourne
Think of creative user experience as ergonomics for your eyeballs.

Our Services

Speaking 19 languages and hailing from 11 countries, we produce the highest possible user experience for your business and target audience. Our creative thinking and innovation enables us to solve complex problems and provide effective global digital solutions.

Discover

- Your Vision -

It all starts with a discovery session where we will chat about your vision, requirements and expectations for your digital presence.

  • User experience (UX) recommendations
  • Technical and Information architecture (IA)
  • Digital marketing strategy
  • Content strategy
  • Customer experience 
  • Competitor research and analysis

Design

- It's Alive -

Translating your creative ideas into workable concepts, crafting the user experience, building strong, lasting solutions.

  • Creative direction
  • Information architecture
  • Digital strategy
  • Service Design
  • Wireframing & user experience
  • Concept design

Deliver

- Lift Off -

We architect and develop, optimise the experience, test and launch. We then analyse, act on results and offer ongoing support.

  • Commerce development
  • Third party API intergration
  • Search engine optimisation
  • Data & Analytics
  • Social media integration
  • 1 on 1 Training

Want to get started?

Have an idea, what are you waiting for?

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