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Awarded Asia Pacific’s top innovative and most influential independent experience agency has joined Global Human Experience Studio WONGDOODY!

Using ux and ui to help mental health and fitness

Everyone is really impressed! Thank you so much! Super happy with the result!

OVERVIEW

Creating a purpose-driven platform with Black Dog was at the forefront of our thinking. An ambitious idea which demanded to be realised. Aimed at helping decrease symptoms of depression and anxiety while increasing well-being for young people aged around 13-16 years old.

The self-guided platform uses a combination of fun, interactions, activities and quizzes to deliver information across nine key positive domains, along with many relevant resources, both internal and external.

CHALLENGE

When undertaking this project, we understood the importance of delivering this platform and the opportunity this platform has to create a positive impact for those seeking help with their mental well-being. 

In Australia, the number of people dying from suicide was at a 10 year high. The level of support pales in comparison with the growing demand in young people seeking services – especially those in vulnerable situations who are unable to find the help and assistance they need.  

Together with the Black Dog team, we needed to make sure the agency of what we created was at the heart of the user experience and the information delivered in such a way that we met audience expectations, and information was easily digested and understood.


SOLUTION

Playing our role in improving students well-being with the very first online positive psychology program for young Australians.
The end result was a platform specifically designed to follow the mental health and well-being focus area of the Health and Physical Education Australian Curriculum. 

The design system serves as a powerful, easy-to-use tool for delivering the right content in the right way. Qualitative data shows that the audiences have embraced the new design, with usage and repeat visits at an all-time high. 

A scalable forward-thinking design and supports the organisation core goals. Enabling them to deliver information as it was intended and can grow exponentially over time.

 

Outcomes

• Evidence showed a decrease symptoms of depression and anxiety and increase wellbeing

• Over 10,000 registrations across the first 12 months

• The program has now been applied in schools across Australia

 

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Who are Carter?

Principals, James Noble & Paul Beardsell, are leaders in experience design.

We put people ahead of everything else, meaning our solutions transform the way customers interact with businesses in a rapidly changing digital world.

As on of Australia’s largest independent experience design agency, we select the right technology to deliver the right digital outcome to surprise and delight the people using them. This enables our partners to exceed their customers’ needs and grow their connection with them.

We have achieved sustained success in a world where technology, expectations and customer behaviour is constantly evolving. Our solutions constantly adapt to meet new trends and ensure our products remain vital.

We have won numerous accolades and awards on behalf of our clients since 2005 as acknowledgement of the consistent results we deliver.

Diverse Experise

Our fine folk sit at recycled timber desks, type on keyboards powered by rechargeable batteries, walk on carpet made from recycled tyres and plastic bags. They breathe air created by an in-office garden and drink tea heated by an environmentally-friendly kettle.

Carter is full service experience design agency that knows organisations are subject to all sorts of variables. We not only experienced, but big enough to respond to changing requirements by re-deploying resources as required.

We are an inclusive agency. While all based in Australia, we speak 19 languages and are a global team hailing from countries including Japan, China, Indonesia, Thailand, Iraq, New Zealand, India, Russia, France, Germany, United Kingdom and Ireland. This expanse of experience allows for creative thinking and a true user-first approach, allowing us to solve complex problems and deliver simple real-life solutions daily.

Principal, James Noble, hand-crafted the fitout and furniture from recycled timber, layered and sealed using biodegradable glue. Now that’s commitment. 


UX Melbourne website design and development
Digital strategies and UX creative solutions.
Award winning UX agency in Melbourne
Think of creative user experience as ergonomics for your eyeballs.

Our Services

Speaking 19 languages and hailing from 11 countries, we produce the highest possible user experience for your business and target audience. Our creative thinking and innovation enables us to solve complex problems and provide effective global digital solutions.

Discover

- Your Vision -

It all starts with a discovery session where we will chat about your vision, requirements and expectations for your digital presence.

  • User experience (UX) recommendations
  • Technical and Information architecture (IA)
  • Digital marketing strategy
  • Content strategy
  • Customer experience 
  • Competitor research and analysis

Design

- It's Alive -

Translating your creative ideas into workable concepts, crafting the user experience, building strong, lasting solutions.

  • Creative direction
  • Information architecture
  • Digital strategy
  • Service Design
  • Wireframing & user experience
  • Concept design

Deliver

- Lift Off -

We architect and develop, optimise the experience, test and launch. We then analyse, act on results and offer ongoing support.

  • Commerce development
  • Third party API intergration
  • Search engine optimisation
  • Data & Analytics
  • Social media integration
  • 1 on 1 Training

Want to get started?

Have an idea, what are you waiting for?

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